Ratings & Reviews

Overall Rating

(56 reviews)
92.9% of customers recommend this property

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Resident Reviews

submitted by Gloria J. - |Recommended: YesQuiet, Close to Public Transportation, and shopping — Community is always clean. Lawn care is excellent. Neighbors are polite and not all in your business. Pet friendly.
response from property -Gloria, Thank you for the 5-Star rating and for taking the time to share your thoughts on Ballston Park. We're so glad to hear that you are enjoying your home. Please know that we are always here if you need anything. Regards- Karen K
submitted by Jaedan P. - |Recommended: YesNice apartment, bad quality of finish. — Nice apartment, bad quality of finish. Paint job bad. Shelves uneven. Old fixing .
response from property -Hi Jaedan, Thank you for taking the time to review our community. Though Ballston Park is an historic community, we strive to keep it in tip-top shape! If you believe that any of your concerns can be addressed by our maintenance team, please do not hesitate to reach out to the management office. We are always looking to improve and appreciate your feedback. Kindly, Rose B
submitted by Hayley E. - |Recommended: YesVery nice and comfortable living — Enjoyable, convenient location, affordable rent.
response from property -Hayley, thank you for the 5-Star rating and for sharing your thoughts on Ballston Park! We are so glad you are enjoying your home and it's convenient location. We look forward to seeing you around the community for a long time to come! - Tiana G.
submitted by Carlos A. - |Recommended: YesEasy leasing process — The whole crew at the leasing office made it very easy. The paperwork, the tour, and responsiveness overall were amazing. Flor has excellent customer service skills and is supported by the other great team members.
response from property -Carlos, thank you for the 5-Star rating and for sharing your experience at Ballston Park with us! We are so thrilled to hear that your processes went smoothly. We look forward to seeing you around the community for a long time to come! - Tiana G.
submitted by Matthew C. - |Recommended: YesVery happy — Best apartments in the area
response from property -Matthew, thank you for the 5-Star rating and for sharing your kind words about Ballston Park with us! We are so happy to hear that you are loving where you live. We look forward to your continued residence! - Tiana G.
submitted by Katherine B. - |Recommended: YesI — I recently moved into Ballston Park and I love it already The staff is kind and helpful whenever needed. More importantly my apartment is beautiful, when I moved in it was clean and the appliances are in perfect shape one of my favorite things about the apartments are the huge windows.
submitted by Omolbanin A. - |Recommended: YesNice and clean community — Nice pool for summer, nice maintenance stuff, friendly community
submitted by Lukas C. - |Recommended: YesGreat place to live - has some issues - has great perks — I've just moved-in so I can't really review the place but seeing cockroaches on the first day is not very pleasant. Nevertheless, the rest is exceptional, cleanliness of the place, the surroundings and the amenities are all just great
submitted by Savin S. - |Recommended: YesA very nice place to live. — I like living here, it looks nice and feels safe.
submitted by Hae O. - |Recommended: NoSubpar - noisy community and terrible laundry rooms — The worst feature of this complex are the laundry facilities. Most of the machines are out of service and one of the rooms is completely infested with roaches. They crawl out of the walls and into the machines. There is a nearby laundromat that provides better services. No effort has been made to fix the out of service machines. There are only 2-3 machines for wash and dryer each that work, which is ridiculous considering this complex is big. Plus, the other laundry room is literally infested with roaches. The overall units are okay, but the walls are terribly thin. You will hear your neighbors simply talking or watching TV. The fan in the bathroom is weak, so you will have wall-build up from the steam. Our toilet broke and needed maintenance within our first few days of move-in. The entire complex is not close to a Metro rail stop at all. There are close bus stops, but it's at least a 15-20 minute walk to reach either the Ballston or Virginia Square Metro station. The community also has lots of children and families, so it will get very noisy. The management staff are neither rude or nice. No one helped us check us in for move-in for at least 20 minutes when we were standing right in front of their office visible to their eye.
submitted by Tanner W. - |Recommended: YesVery nice and convenient — You are close to everything and the residential area is very nice. The staff is relentlessly helpful and has made everything easier.
submitted by Jo A. - |Recommended: YesProperty Manager — I just moved in about 3 weeks ago. The Property Manager is always rude, she talks over you and states wrong information according to her she is justified. I too work in leasing and I know she will know you submitted this review. My driver door mirror was busted no camera's in front of leasing office but there are cameras on side of building she states. Maintenance responds quickly, leasing very helpful always. Cars are relocated because they are repaying sent notices but inaccurate time not listed but in writing to check time- confusing to say the leasing. Their review history is started to show.
submitted by Andrea M. - |Recommended: YesVery, very happy moving here — A comfortable clean place in a great location. Wonderful neighborhood area with parks for walking, with beautiful trees. Nice management company. They are truly caring and helpful.
submitted by Julia W. - |Recommended: YesProperty is perfect for me. — Simple, good community.
submitted by Stephanie R. - |Recommended: YesOverall pretty satisfied — So far, my experience here is positive I signed my lease from out of state and never saw the apartment or property before moving in, and I was very happy to find out that the apartment itself is really nice, and maybe even nicer than it looked online The area is really nice and the grounds seemed to be kept up very well. The property staff and maintenance staff have been really helpful. The walls seem a bit thin, so noise carries, but it's not a huge deal. The one negative aspect of my experience is that the walk-in closet has a very strong odor. I think the previous owner may have had their cat litter box in there or something - I hate to complain but it's pretty bad and I would have expected this to be addressed before I moved in. That said, I am hopeful that maintenance can address it soon