Ratings & Reviews
Resident Reviews
|Recommended: NoHumedad en las habitaciones — Todas las habitaciones tienen filtraciones de agua la cual humedecen mucho, la ropa, closeth, muebles se le junta mucho moho, hemos tenido mucha perdida de ropa, muebles, el personal de mantenimiento ya ha llegado a ver y tomar fotografía pero esto no han solventado hasta el momento.
response from property -Hola Nicolas, Lamentamos que estés experimentando fugas en tu apartamento. Nuestro equipo de mantenimiento se comunicará con usted hoy para inspeccionar el deshumidificador en el armario HVAC para determinar la causa y resolver el problema. Gracias nuevamente por informarnos sobre este problema.
|Recommended: YesGood service — The leasing agent was very quick to set me up with an apartment and the unit was clean and overall it was a smooth transition.
Thank you for giving us 5 stars, Martha! We are pleased to know that the team was able to find you the perfect apartment home and ensure your move-in went smoothly. It is feedback like this that helps us determine if we are providing the best service to residents. If you have any questions or need anything, please contact us. Thank you again for your valuable feedback.
|Recommended: YesGood — Good
Rogelio,
Thank you for taking the time to share your thoughts about Ballston Park. We're glad to hear that you're happy in your home. If you have a moment, we'd love to hear from you in regard to what we can do to turn your 3-star rating into a 5-star rating so please reach out at your earliest convenience. Regards- Karen K
|Recommended: Yes2 weekish review — Love the place. It’s convenient, safe, quiet, and the staff care. Finding a couple issues as we go along so we’ll see how it’s handled by maintenance.
Jason,
Thank you for taking the time to share your thoughts about Ballston Park. We're so glad to hear that you are happy in your home with us. Somebody will be reaching out today to check on the issues that you mention below. We look forward to seeing you around the community. Regards- Karen K
|Recommended: YesWe've lived here for 6 years and love it It has everything we need and we love the community. There are resident events at the office every month so we can meet more of our neighbors. The location of the apartment community can't be beat - close enough to walk to Ballston, the Central library, and several parks, but much of the community is slightly off the busy roads so you get the quiet of the neighborhood. Lots of greenspace on the property, too The buildings are a bit older so if you're looking for a brand new flashy place this isn't it, but that's not a priority for my family so we're happy Parking is always easy to find, maintenance requests are completed timely and the maintenance team is so nice , our experience living here has been overall quite positive
|Recommended: YesReview — Review
Hello, Joshua! Thank you for taking the time to review our community. Your feedback is valuable to us, as it allows us to improve. Should you find yourself in need of anything, please do not hesitate to get in touch with our team at the leasing office. Thanks again! - Yuly R.
|Recommended: YesStaff — Great staff, management responds fast to housing issues.
William,
Thank you for the 5-star rating and for taking the time to share your kind words about our team. We're so glad to hear that we are meeting your expectations and look forward to counting you as one of our residents for a long time to come. Regards- Karen K
|Recommended: YesEasy Lease Signing — The staff was great to work with upon moving into these apartments.
Kevin,
thank you for taking the time to share your thoughts about Ballston Park. We're happy to hear that your move in went well and look forward to seeing you around the community. Regards- Karen K
|Recommended: YesGood — nice place to live
Naijia,
Thank you for the 5-Star rating and for taking the time to share your thoughts about Ballston Park. We're so happy to hear that you are enjoying your home. Regards- Karen K
|Recommended: YesEm — Em
Eskarlet,
Thank you for the 5-Star rating and for taking your time to share. We truly appreciate it and look forward to seeing you around the community. Regards- Karen K
|Recommended: YesGreat place to live — The customer service is amazing from the office staff. My move in process was smooth and flawless. This is a great historic community to live, laugh and love in.
Tiffany, thank you for the 5-Star rating of Ballston Park! We are happy to hear that your move in process went smoothly, and we are looking forward to keeping up the good work during the rest of your residence. We hope to see you at one of our upcoming resident events! -Katie F
|Recommended: YesMaintenance team did a great job — Thank you..
Danny, thank you so much for taking the time to leave a review for Ballston Park. We see that you have given us a 3-Star rating, which leads us to believe there is room for us to improve. Someone from the office will be reaching out to you as we value feedback from our residents and are always seeking to provide our residents with the best experience possible! -Katie F
|Recommended: No3 month review — When I didn't get the apartment that I had agreed to, I should have been offered a reduction on the rent. I signed the lease before seeing the apartment, because maintenance was still working on it. I'm paying for an apartment that I didn't agree to, and was given a hard time to get it. The rats are out of control is the biggest complaint, to hear that all of Arlington is having this problem is an excuse to me, when I can't see any progress to change it.
Lonnie,
Thank you for taking the time to share your thoughts on Ballston Park. We are sorry to hear that your experience is not the one that we strive to provide. If you would like to discuss your move in experience, please give the office a call at your convenience. As your apartment is in close proximity to local restaurants, although we've not received complaints from other residents, it is possible that rodents may be present from time to time. Based on your feedback we have the area you've mentioned baited and treated weekly by our pest control services. Again, thank you for sharing your thoughts and please don't hesitate to reach out to us with any additional concerns. Regards- Karen K
|Recommended: YesDon Luis is the greatest maintenance guy — He’s patient and tries to give the best quality of service. He’s very helpful and always makes sure that every is working at their best. We need more people like him
Maria,
Thank you for taking the time to share your thoughts about our team member. We're so glad to hear that he's exceeding your expectations! If you get the chance, please reach out to the office and let us know who this team member is so that we can pass along your kind words. Regards- Karen K
|Recommended: YesGreat apartment and location — Ballston Park meets all of my needs and more. Apartments are in great shape with modern appliances, staff is friendly, and public shared spaces gym, lounge, pool are nice.
Evan,
Thank you for the 5-Star rating and for taking the time to share your kind words about Ballston Park. We're thrilled to hear that you are happy in your home and look forward to seeing you around the community. Regards- Karen K