Ratings & Reviews

Overall Rating

4
(47 reviews)
93.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Eskarlet M. - |Recommended: YesEm — Em
response from property -Eskarlet, Thank you for the 5-Star rating and for taking your time to share. We truly appreciate it and look forward to seeing you around the community. Regards- Karen K
submitted by Tiffany R. - |Recommended: YesGreat place to live — The customer service is amazing from the office staff. My move in process was smooth and flawless. This is a great historic community to live, laugh and love in.
response from property -Tiffany, thank you for the 5-Star rating of Ballston Park! We are happy to hear that your move in process went smoothly, and we are looking forward to keeping up the good work during the rest of your residence. We hope to see you at one of our upcoming resident events! -Katie F
submitted by Danny J. - |Recommended: YesMaintenance team did a great job — Thank you..
response from property -Danny, thank you so much for taking the time to leave a review for Ballston Park. We see that you have given us a 3-Star rating, which leads us to believe there is room for us to improve. Someone from the office will be reaching out to you as we value feedback from our residents and are always seeking to provide our residents with the best experience possible! -Katie F
submitted by Lonnie S. - |Recommended: No3 month review — When I didn't get the apartment that I had agreed to, I should have been offered a reduction on the rent. I signed the lease before seeing the apartment, because maintenance was still working on it. I'm paying for an apartment that I didn't agree to, and was given a hard time to get it. The rats are out of control is the biggest complaint, to hear that all of Arlington is having this problem is an excuse to me, when I can't see any progress to change it.
response from property -Lonnie, Thank you for taking the time to share your thoughts on Ballston Park. We are sorry to hear that your experience is not the one that we strive to provide. If you would like to discuss your move in experience, please give the office a call at your convenience. As your apartment is in close proximity to local restaurants, although we've not received complaints from other residents, it is possible that rodents may be present from time to time. Based on your feedback we have the area you've mentioned baited and treated weekly by our pest control services. Again, thank you for sharing your thoughts and please don't hesitate to reach out to us with any additional concerns. Regards- Karen K
submitted by Maria P. - |Recommended: YesDon Luis is the greatest maintenance guy — He’s patient and tries to give the best quality of service. He’s very helpful and always makes sure that every is working at their best. We need more people like him
response from property -Maria, Thank you for taking the time to share your thoughts about our team member. We're so glad to hear that he's exceeding your expectations! If you get the chance, please reach out to the office and let us know who this team member is so that we can pass along your kind words. Regards- Karen K
submitted by Evan C. - |Recommended: YesGreat apartment and location — Ballston Park meets all of my needs and more. Apartments are in great shape with modern appliances, staff is friendly, and public shared spaces gym, lounge, pool are nice.
response from property -Evan, Thank you for the 5-Star rating and for taking the time to share your kind words about Ballston Park. We're thrilled to hear that you are happy in your home and look forward to seeing you around the community. Regards- Karen K
submitted by Gloria J. - |Recommended: YesQuiet, Close to Public Transportation, and shopping — Community is always clean. Lawn care is excellent. Neighbors are polite and not all in your business. Pet friendly.
response from property -Gloria, Thank you for the 5-Star rating and for taking the time to share your thoughts on Ballston Park. We're so glad to hear that you are enjoying your home. Please know that we are always here if you need anything. Regards- Karen K
submitted by Jaedan P. - |Recommended: YesNice apartment, bad quality of finish. — Nice apartment, bad quality of finish. Paint job bad. Shelves uneven. Old fixing .
response from property -Hi Jaedan, Thank you for taking the time to review our community. Though Ballston Park is an historic community, we strive to keep it in tip-top shape! If you believe that any of your concerns can be addressed by our maintenance team, please do not hesitate to reach out to the management office. We are always looking to improve and appreciate your feedback. Kindly, Rose B
submitted by Hayley E. - |Recommended: YesVery nice and comfortable living — Enjoyable, convenient location, affordable rent.
response from property -Hayley, thank you for the 5-Star rating and for sharing your thoughts on Ballston Park! We are so glad you are enjoying your home and it's convenient location. We look forward to seeing you around the community for a long time to come! - Tiana G.
submitted by Carlos A. - |Recommended: YesEasy leasing process — The whole crew at the leasing office made it very easy. The paperwork, the tour, and responsiveness overall were amazing. Flor has excellent customer service skills and is supported by the other great team members.
response from property -Carlos, thank you for the 5-Star rating and for sharing your experience at Ballston Park with us! We are so thrilled to hear that your processes went smoothly. We look forward to seeing you around the community for a long time to come! - Tiana G.
submitted by Matthew C. - |Recommended: YesVery happy — Best apartments in the area
response from property -Matthew, thank you for the 5-Star rating and for sharing your kind words about Ballston Park with us! We are so happy to hear that you are loving where you live. We look forward to your continued residence! - Tiana G.
submitted by Katherine B. - |Recommended: YesI — I recently moved into Ballston Park and I love it already The staff is kind and helpful whenever needed. More importantly my apartment is beautiful, when I moved in it was clean and the appliances are in perfect shape one of my favorite things about the apartments are the huge windows.
submitted by Omolbanin A. - |Recommended: YesNice and clean community — Nice pool for summer, nice maintenance stuff, friendly community
submitted by Lukas C. - |Recommended: YesGreat place to live - has some issues - has great perks — I've just moved-in so I can't really review the place but seeing cockroaches on the first day is not very pleasant. Nevertheless, the rest is exceptional, cleanliness of the place, the surroundings and the amenities are all just great
submitted by Savin S. - |Recommended: YesA very nice place to live. — I like living here, it looks nice and feels safe.